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Condenser Buddy

Vertiv heat-rejection and condenser field diagnostics
V1.4

What equipment are you working on?

Select the indoor unit first. Condenser Buddy will show only compatible heat-rejection choices.

EQUIPMENT

The condenser choices will be filtered to the selected indoor-unit family.
Select indoor unit
Circuit count will populate automatically when documented by the selected equipment.
Unknown family: Use the nameplate and controls. An MC premium-control condenser has a control-board display, EC fans and may have CANbus to iCOM.
Safety: Condensers contain line voltage, stored EC-fan capacitor energy, rotating fan blades, high-pressure refrigerant and hot piping. Use lockout/tagout, verify power with a meter, follow NFPA 70E requirements and wait the manufacturer-required discharge time before handling fan wiring.
Fast path: Select the primary problem. Only checks relevant to that problem and condenser family are shown; Not checked and blank values are accepted.

PRIMARY PROBLEM

Only checks related to this problem will be shown.
Type exactly what iCOM or the condenser board displays.

OPERATING STATE

Primary finding

Complete the conditions first

Family—
Symptom—
AlarmNONE ENTERED

LIKELY CAUSES

    DIAGNOSTIC PROCEDURE

      VERIFY BEFORE RETURNING TO SERVICE